Regularly Asked Questions – Renting Out a Bounce Residence
Q: Why should I lease from Bouncy Bounce?
A: We’re glad you asked! There are 3 primary reasons we provide you the very best value. Initially, our bounce houses are more recent, supply the current safety functions, and are cleaned up and also sterilized prior to every usage. Second, our customer service is second to none. Third, we turn up when we say we’re most likely to show up. Your event just happens once and begins at a particular time. You just can not manage to work with a firm that may, or might not, appear. Avoid the surprises and rent out from a relied on resource– Bouncy Bounce.
Q: Does the cost include set up and also delivery?
A: Yes! We’ll look after whatever for you.
Q: My appointment is at 9am. Will I obtain the bounce home right now?
A: Usually talking, yes. We will certainly make every possible initiative to guarantee you receive your bounce house at your asked for time. Nonetheless, we can not ensure it. We make various deliveries daily so delivery times will differ. We begin shipments as very early as 7 am and job until all of our customers get their jumpers. You will certainly obtain a call the day prior to your event to verify the shipment window.
There are a variety of variables outside of our control that will affect distribution times. For example, the range between consumer places and the dimension of a particular order will impact the time it requires to finish each shipment. We are often delayed since a customer is not prepared for delivery– there may be trees in the way, dog poop on the ground, electrical concerns, or loads of various other elements that may delay our distribution timetable.
It is necessary that you are ready for the shipment. Please have an adult onsite during the organized distribution home window and be sure the arrangement area is prepared.
Q: I only need my bounce home until 3pm. Will you choose it up at 3pm?
A: Pick-ups typically start around 4:00 pm-5:00 pm. The very same elements detailed above that impact shipment times will affect grab times. Grab times are not set up. If you require your bounce home grabbed at a local time please call us ahead of time for special setups. Additional fees might apply. Otherwise the distribution driver will talk about the choice home window with you at shipment.
Q: Exactly how far beforehand can I reserve my Bounce House or any type of various other leasings?
A: The earlier you can make your reservation the better your opportunity at obtaining the day you want. We value as much development notice as feasible, but we will certainly constantly work with you also if it’s a final request.
Q: Do I need to prepare anything for the bounce residence?
A: Yes. Discover a relatively level area on the yard, concrete, or asphalt within 50 feet of a standard electric outlet. We can not set up the bounce residence on rock/gravel, compost, sand, mud, tanbark, or anything sharp. You will certainly need to remove all debris from the area including any type of sharp objects, playthings, yard furnishings, sticks, large rocks, pipes, lawn sprinklers, grass designs as well as pet dog feces. No stairs or steps can be along the path to the established area. You will be billed $25 per stair/step. Please do not cut turf a minimum of 2 days prior to bounce house shipment. Please keep in mind that we can not establish up wet units on dust.
The arrangement location need to suffice enough to fit the bounce residence, consisting of overhead space. Our bounce houses go to least 15 feet tall. An additional 5 feet of room around the bounce house with an extra 10 feet of the area before the house ought to be readily available to provide users sufficient room to enter the device.
Q: Where can I have the Bounce homes configuration?
A: A bounce house can be established in several put on your property. The surface needs to be primarily flat and reasonably firm – grass, concrete, and also asphalt are all appropriate. We will anchor the device either by driving stakes into the ground or by utilizing sandbags where stakes can not be made use of. No stairways or steps can be along the pathway to the setup area. You will certainly be charged $25 per stair/step.
Q: Do you deliver to parks?
A: Considering that most cities need licenses and/or do not have a power source to connect in the bounce home we are currently not providing shipment to parks.
Q: Are your bounce houses tidy?
A: Yes. Each bounce home is fully cleaned and disinfected before each service. We utilize a harmless biodegradable all-purpose cleaner to disinfect the bounce residence.
Q: What is the Bouncy Bounce’s policy on severe climate?
A: Please assess our Cancellation Plans web page below. If the climate is not working together on the day of your appointment we will be happy to deal with you to reschedule your appointment without expense or fine. You should cancel by 9am on the day of your event. As a safety preventative measure, if it is proactively drizzling or storming we will certainly not deliver or set up the device. As soon as we show up on-site we will certainly be not able to give any reimbursement or refund for poor weather. We will collaborate with you the day of your service if harmful climate exists or approaching.
Q: Do I require an assistant?
A: There should CONSTANTLY be an adult monitoring any kind of inflatable. One of the most crucial responsibilities of an attendant is limiting the variety of children in or on the inflatable at once, ensuring that the youngsters are every one of similar dimensions and regulating the actions of all participants. If you need to hire an attendant contact us. We can give attendants for even more occasions.
Q: What happens if I require to terminate or reschedule my booking?
A: If you require to cancel please evaluation our Cancellation Policies page below. If you need to reschedule your appointment we will collaborate with you to pick one more day. Merely give us a phone call or send us an e-mail. We do request that you give us with as much breakthrough notice as feasible.
Q: Are we in charge of the device if it gets a tear or damaged whatsoever?
A: Yes as well as no. You are not responsible for regular deterioration on our systems. Seams might create splits in high traffic locations over a time period. If this occurs please alert us at once so we can remedy the situation. If however, damages takes place because of failure to follow our safety and security rules or carelessness (i.e. a customer cuts the vinyl or failing to switch off the blower in high winds) you will be in charge of all damages as much as and including substitute of the unit/blower etc which can set you back thousands of bucks. We put on ´ t want you or us to be because circumstance which is why we have you authorize and also initial on all of our safety and security rules so that you can be the skilled operator.
Q: Exist any kind of cleaning costs?
A: Hopefully not! We anticipate obtaining our inflatables back in a rather clean condition. We recognize that kids in and also out of it all day can allow grass to get in using their socks. We will certainly not bill for cleaning this. However, any type of food, periodontal, beverages, water/moisture, mud or excessive turf inside the device will certainly lead to a minimum $50.00+ clean-up cost at the time of pickup. The blow-up will certainly be inspected before it’s packed up at your location.
Q: What are the policies when utilizing a bounce home or inflatable?
A: Usually speaking, no food or beverage, no shoes, no sharp objects, no noticeable metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no turns, NO SILLY STRING as well as NO Sand. We will certainly offer a safety overview upon arrival. Click here for inflatable rentals
Q: What methods of settlement do you approve for rental items?
A: We approve charge card for deposits and also for payment prior to your occasion however cash money just on the day of the occasion. You might elect to pay the entire balance with a bank card in advance.
Q: What time will the rental equipment be grabbed?
A: The pick-up window starts at your end time and also might prolong until 9 pm. If you do need the tools grabbed prior to a particular time, please encourage us when you make your booking.
Q: When do I have to pay for the service of the devices?
A: Payment schedules in full on a shipment of the rental tools. Cash money just if payment is made at delivery.
Q: Will the bounce house damage my yard?
A: An one day rental of a bounce home will certainly not damage the grass. DO NOT reduce your grass a minimum of 2 days before your event. You may be accountable for a cleansing charge if too much turf trimmings are in the blow-up at pickup.
Q: Can I have the bounce home arrangement inside?
A: Yes, giving there is enough side and ceiling clearance for the bounce house. Fitness centers, huge halls, or auditoriums work best for establishing a bounce house inside.
Q: Are Bounce houses risk-free?
A: Yes, if they’re utilized properly. Our own youngsters make use of these units and also safety and security is a concern. Our Bounce Homes are constructed to be as secure as feasible. As with any type of activity involving toddlers, an adult should oversee the task. This will assist to ensure that minority basic policies continue to be adhered to which somebody is constantly there to help kids going into and exiting the Bounce Residence. All of our Bounce residences have finger-safe netting on all 4 sides to allow for great exposure and airflow. The bounce home is either laid right into the ground or secured with heavy sandbags. All our units utilize have doors that constantly remain closed as well as fire escape in the roof– simply in situation.
Q: What should I expect on the day of the celebration? How does the procedure work?
A: First our vehicle driver will call or text when they are 10-15 mins from arrival. The driver will supply as well as set up the system during an ironclad shipment home window. The typical shipment takes about thirty minutes. Please make sure that a clear path to the setup area is available as well as the configuration area is clear of particles prior to the driver’s arrival. Prior to and also throughout arrangement, the motorist will certainly go over placement alternatives for the system. Once the device is configured and also protected, the vehicle driver will certainly vacuum and also decontaminate the device. Nothing else the company cleanses its devices on-site! We likewise execute a security check of the system while on the website. We make sure to clean and also check our bounce homes on the website so our clients can have the satisfaction recognizing that the bounce home is clean and risk-free for their guests.
Once the bounce house is cleaned up and also checked, the vehicle driver will look at the Safety and Security Policies, instructions on the appropriate procedure of the device as well as the rental contract. Any kind of outstanding equilibrium is likewise due at this time. All balances should be paid in full before or at the time of distribution. The motorist will certainly validate a pick-up window and then it’s party time!
After the event, the motorist will certainly call or message 10-15 mins prior to arrival. The driver will certainly check the device prior to decreasing as well as rolling it up. No requirement for you to raise a finger, we’ll load up all leased devices and also run out your way in about 30-40 mins.